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Privacy policy

What information do we ask for and how do we use it?

Privacy Policy
Last Updated: 06.02.2025

Blabbeng is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the European General Data Protection Regulation (EU GDPR).

1. Data Controller

Blabbeng is the data controller responsible for processing your personal data. If you have any questions about how we handle your information, you can contact us at:
[Insert Contact Information]

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, title, and professional details (if applicable).

  • Contact Data: Email address, phone number, and postal address.

  • Payment Information: Transaction details but not card details (processed through third-party payment providers).

  • Technical Data: IP address, browser type, and usage data from our website and online platforms.

  • Course and Coaching Data: Your progress, interactions, and feedback in courses, coaching sessions, and digital resources.

3. How We Collect Your Data

We collect data through the following means:

  • Directly from you when you register, purchase courses, or engage with our services.

  • Through cookies and tracking technologies when you visit our website.

  • From third-party payment processors when you make a transaction.

4. How We Use Your Data

We process your data for the following purposes:

  • To provide and manage your access to our courses, coaching, and digital products.

  • To communicate with you regarding your account, updates, and support.

  • To improve our services and personalise your learning experience.

  • To comply with legal and regulatory obligations.

  • To prevent fraud, abuse, or unauthorised use of our services.

5. Legal Basis for Processing

Under UK and EU GDPR, we process your personal data on the following legal bases:

  • Contractual Necessity: To fulfil our agreement with you when you purchase a course or service.

  • Legitimate Interests: To improve our services, ensure security, and provide customer support.

  • Legal Obligation: To comply with tax, accounting, and legal requirements.

  • Consent: Where required, we will ask for your consent (e.g., marketing emails).

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy. This includes legal retention periods required for tax and accounting compliance. Once data is no longer needed, it will be securely deleted or anonymised.

7. Sharing Your Data

We do not sell or trade your personal data. However, we may share it with:

  • Service Providers: Payment processors, hosting services, and email providers to facilitate our operations.

  • Legal Authorities: Where required by law, regulation, or court order.

  • Business Transfers: In case of a merger, sale, or acquisition of Blabbeng.

8. International Data Transfers

Your data may be processed outside the UK/EU in compliance with GDPR safeguards. We ensure adequate protection through mechanisms such as Standard Contractual Clauses (SCCs).

9. Your Rights Under GDPR

As a UK or EU resident, you have the following rights:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data, subject to legal requirements.

  • Right to Restriction: Limit processing in certain circumstances.

  • Right to Data Portability: Receive your data in a structured, machine-readable format.

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [Insert Contact Information]. We will respond within one month in compliance with GDPR requirements.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss. This includes encryption, secure servers, and access controls.

11. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyse site traffic. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or website notifications.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
info@blabbeng.com

Any additional questions in this regard, write to info@blabbeng.com and it will be gladly answered.